Your PCMH

Patient-centered care – Relationship-based care focuses on the whole person and understanding and respecting each patient’s needs, culture, values, and preferences.
Comprehensive care – A team of providers (may include physicians, advanced practice nurses, physician assistants, nurses, pharmacists, nutritionists, mental health workers, social workers, and others) work to meet each patient’s physical and mental health care needs, including prevention and wellness, acute care and chronic care.
Coordinated care – Care is coordinated across the broader health care system, including specialty care, hospitals, home care, and the provision of community and support services.
Access to care – Patients have access to services with shorter waiting times for urgent needs, enhanced in-person hours, around-the-clock telephone or electronic access to members of the care team, and alternative methods of communication.
A systems-based approach to quality and safety – Community Health Services uses evidence-based medicine and clinical decision support tools, engages in performance measurement and improvement, measures and responds to patient experiences and satisfaction, practices population health management, and publicly shares robust quality and safety data and improvement activities.